For independent med spas in Connecticut
Your best new patients are the ones you already have.
We bring back patients who haven't booked in six months or more, with personal, done-for-you invitations sent in your spa's name. You approve the message. We handle everything else.
- You keep every booking
- Consent-first messaging
- No long-term contract
The problem
You already paid to win these patients. Then they drifted.
They loved their results. Then life got busy, the reminder never came, and their next visit never happened. Meanwhile, you keep spending on ads to find new patients.
Your patient list is the most valuable marketing asset you own, and for most spas it sits untouched. We turn it back into booked appointments.
Lost Revenue Calculator
What's sitting in your patient list?
Enter four numbers from your booking system. It takes 30 seconds, and nothing you enter is saved or sent anywhere.
Estimates for illustration only. Real results depend on your list, your offer, and how many patients have agreed to hear from you.
How it works
Start free. Only continue if it works.
Lost Revenue Audit
A 30-minute call. We look at your patient list numbers together and show you exactly what a comeback campaign could bring in.
50-Patient Comeback Test
We run a small campaign to 50 of your lapsed patients who've agreed to hear from you. No cost, and you keep every booking. You see real results before spending a dollar.
The 60-Day Patient Comeback System
If the test works, we roll it out to your full list, then keep patients coming back month after month with the RRE Method: Retain. Reactivate. Engage.
What's included
Built around what spa owners actually worry about.
"I don't have time to manage another thing."
Done-For-You LaunchWe build and run everything. Your job is to approve one message and answer the new bookings.
"My patient list is a mess."
List RescueWe clean, sort, and organize your list so the right people get the right invitation.
"Texting will cheapen my brand."
VIP Invitation MessagingPersonal invitations in your spa's voice, never coupon blasts. You approve every word before anything is sent.
"We tried email blasts. Nothing happened."
The Comeback SequenceA short, multi-step text and email sequence designed to start real conversations, not get ignored.
"My front desk can't handle more calls."
Auto-BookingPatients book themselves straight into your calendar with one link.
"I'm worried about privacy rules."
Compliance-First SetupWe only message patients who've agreed to hear from you, name your spa in every message, honor every opt-out, and handle patient data carefully.
"How will I know it's working?"
Monthly Revenue ReportEvery month: patients contacted, replies, bookings, shows, and revenue recovered. Plain numbers, no fluff.
- No-Show Shield: automatic reminders so returning patients actually show up.
- Review Booster: a simple follow-up that asks happy patients for a review.
- Front Desk Booking Script: what to say when a returning patient calls, so no booking slips away.
Our promise
You take on no risk. We take on all of it.
Free test, real bookings
The 50-patient test costs you nothing, and every booking it produces is yours to keep.
We work until it works
Before launch, we agree on a booking target together. If the campaign doesn't hit it within 60 days, we keep working with no monthly fee until it does. Conditions apply.
Keep everything
If you ever leave, you keep your cleaned patient list and the campaigns we wrote for you. No lock-in, no hostage data.
Who you'll work with
Hi, I'm Pete.
I started RetainMore in West Hartford to solve one problem for med spas: the patients you've already earned slowly slipping away. I've worked inside a busy medical practice, and I've seen how easily patients fall through the cracks when the front desk is buried.
RetainMore is small on purpose. When you work with us, you work with me directly. You get a real person who answers your calls, cares about your brand, and reports honest numbers.
Pete Langevin, Founder
Questions
Straight answers.
Is it legal to text my patients?
Yes, when it's done right. We only text patients who've given written consent to hear from your spa, send during reasonable hours, identify your spa in every message, and honor every opt-out. If your intake forms don't include text consent yet, we start with email and help you collect consent the right way.
Will this feel spammy to my patients?
No. Messages are short, personal invitations in your spa's voice. You approve every word before anything goes out, and patients can opt out anytime.
How much of my time does this take?
About 30 minutes to get started: share a patient list export, approve the message, and confirm your booking link. After that, your only job is welcoming patients back.
What does it cost?
The audit and the 50-patient test are free. If you continue, there's a one-time setup fee and a monthly retainer. We'll give you exact pricing on the audit call once we see your list size. Our first Connecticut clients receive founding-client pricing.
Am I locked into a long contract?
No. After the pilot, it's month-to-month. If you ever leave, you keep your cleaned list and your campaigns.
Do you work with other spas near me?
We work with one med spa per town. Competing campaigns in the same market don't work well for anyone, so once a town is taken, it's taken.
See what your patient list is worth, free.
Book a 30-minute Lost Revenue Audit. If it makes sense, we'll run your free 50-patient comeback test. If it doesn't, you'll still leave with a clear picture of the revenue sitting in your list.
Book your free auditNow accepting founding clients in Connecticut, one med spa per town. Launch before November to fill your calendar for the holiday season.